Effective Date: 2024-08-28

Cape Forensic VSD & Investigations (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website https://capeforensics.com
or engage our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Full name, ID number, contact details (phone number, email, address).

Employment Information: Job title, employer, references, and work history.

Verification & Screening Data: Fingerprints, polygraph/VSD results, criminal record checks, and other background screening information.

Website Usage Information: IP address, browser type, pages visited, and cookies (for analytics and site functionality).

Voluntary Information: Any data you choose to provide when contacting us or completing forms.

2. How We Use Your Information

We process personal information for the following purposes:

To provide truth verification and investigative services.

To conduct pre-employment or periodic screenings.

To verify criminal and background information (where authorized).

To comply with legal and regulatory requirements.

To respond to inquiries, provide support, and improve our services.

To maintain records for accountability, auditing, and compliance with POPIA and other applicable laws.

3. Legal Basis for Processing

We process your personal information on the following lawful grounds:

Consent: When you voluntarily provide information and authorize its use.

Contractual Necessity: To deliver the services you request.

Legal Obligation: Where required by South African law (e.g., criminal checks).

Legitimate Interests: For fraud prevention, security, and service improvement.

4. Sharing of Information

We will not sell or rent your personal information. We may share it only with:

Authorized Third Parties: e.g., AFISwitch or other service providers required to complete criminal checks.

Employers/Clients: Where screenings are conducted on behalf of an employer with your consent.

Legal Authorities: If required by law, regulation, subpoena, or court order.

Trusted Service Providers: For IT, hosting, or administrative purposes under confidentiality agreements.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, comply with legal requirements, or resolve disputes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no online system can be guaranteed 100% secure.

7. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you.

Request correction or deletion of inaccurate or unnecessary information.

Object to processing of your personal information.

Withdraw consent (where processing is based on consent).

Lodge a complaint with the Information Regulator of South Africa (www.justice.gov.za/inforeg/
).

8. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies in your browser, but some features may not function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date shown at the top.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Cape Forensic VSD & Investigations
Email: steyn@capeforensics.com
Phone: +27 (0)81 365 6826
Address: 13 Sterling Grove Crescent, East-Rural, Cape Town, 8001